Privacy Notice

Effective Date: January 7, 2025

Privacy Notice

This Privacy Notice explains how the Showrun Group of companies (comprising Showrun Pte Ltd (Singapore), and their subsidiaries and associated companies) (collectively, “Showrun”, “we”, “us", and “our”) collects, uses, discloses, processes, and stores information regarding Personal Data (as defined below) provided to us by users through our various channels such as our websites, applications and third party social networks.

Please read this Privacy Notice carefully to understand our policies and practices regarding your Personal Data and how we will treat it.

Key Terms

“Personal Data” refers to information (whether true or not) from which you can be identified. This includes your name, photo, contact details, address, and other data which can be used alone or in combination with such information to identify you, as well as any other personal information you may input as free text into fields on forms contained on our websites, applications and on third party social networks.

“User” and “you” refer to any individual, firm, corporation, organization or other entity who accesses and/or uses Showrun’s websites, applications, and/or who interacts with Showrun through a third party social network.

Consent and changes to this Privacy Notice

By accessing and/or using our websites, applications, interacting with us through a third party social network, and/or giving us information about you, you accept and agree to this Privacy Notice, and the collection and processing of your information as described in this Privacy Notice.

If you do not agree to any part of this Privacy Notice, please cease immediately your access and/or use of our websites, applications and third party social networks, and do not provide us any Personal Data.

We reserve the right to amend, revise or change the terms of this Privacy Notice at any time. Notice of any change to this Privacy Notice will be posted on our website(s). Therefore, we encourage you to return to our website(s) frequently to stay up to date on our current privacy practices. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email, text messaging or in-app notifications.

Once posted on our website(s) or otherwise notified to you, the revised Privacy Notice supersedes all previous versions, and continued access to and/or use of our websites, applications or interaction with us through a third party social network after the date of such revision constitutes your acknowledgment of such changes and agreement to be legally bound by the terms of the revised Privacy Notice.

How to contact us

You may contact our Data Protection Officer at the following physical and/or email address if you have any enquiries or feedback on our personal data protection policies, or if you wish to make any request:

Showrun Pte Ltd

One North Bridge Road

#06-17, High Street Centre

Singapore 179094

Email: support@showrun.com

If you do not want us to share your email address with other parties, please inform us immediately by email at support@showrun.com.

Personal Data we collect about you

01. Information you provide to us. Personal data you may provide to us through our services, or otherwise, includes:

Contact data, such as your first and last name, address, email address, phone number.
Communications data, such as data that we exchange with you, including when you contact us with questions or feedback, through our services, social media, or otherwise.

Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them, including your location.
Job application data, such as first name, last name, phone number, email address, LinkedIn URL, resume, cover letter and information that you voluntarily provide.
Other data not specifically listed here, which we will use as described in this Privacy Notice or as otherwise disclosed at the time of collection.

02. Third-party sources. We may combine Personal Data we receive from third party vendors and/or other commercially available sources with the Personal Data we collected. The third-party sources from which we may receive Personal Data

Please review this section for accuracy and confirm if there are other third-party sources from which it will receive personal data.

Public sources, such as social media platforms and other publicly available sources.
Data providers, such as information services and data licensors that provide demographic and other information.
Third party vendors, such as service providers providing fraud warnings or enrichment service providers to enhance and personalize your user experience.
Marketing partners, such as joint marketing partners and event co-sponsors.

If you choose to interact with us by using a third-party platform (or network), such as Facebook/Instagram/LinkedIn or other social media platforms, we may collect data from that platform (or network) regarding your interactions with our websites or applications on these third-party platform (or network).

03. Automatic data collection. We may automatically collect data about you, your computer or mobile device while you access, browse, view or otherwise interact with our services, the data we collect may include:

Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to our website, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

04. Cookies and similar technologies. We use cookies and similar technologies (such as web beacons, pixels, tags and scripts) to improve and personalize your experience, provide our services, analyse website performance and for marketing purposes. To find out more about cookies, you may visit http://www.allaboutcookies.org/. You can delete cookies at any time or you can set your browser to reject or disable cookies by following the instructions available at the following link: http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html. Do note, however, that rejecting and/or disabling cookies may limit the functionality of our website(s).

How and why your Personal Data is used

We will only use your Personal Data to the extent permitted by law.

We may also use and/or disclose Personal Data obtained from you through our website(s), application(s) and third party social networks for the following purposes:

Any purpose(s) for which the Personal Data was requested, and related purposes to fulfil our contractual obligations to you;
To verify your identity;
Processing payment or credit transactions;
To respond to your enquiries, and provide information you have requested;
For security purposes, and/or to detect and prevent fraud, illegal activities and misuse of services;
To improve and personalise your user experience when you access and/or use our website(s) or application(s);
To process your job application;
To send you information, updates, promotions, and marketing and advertising materials in relation to Showrun and its goods, products and/or services by electronic means. (If you no longer wish to receive such marketing or promotional communications, you can unsubscribe from them at any time through links available in our electronic communications, or logging into third party social networks and adjusting your account settings);
To improve the content, usability and functionality of our website(s) and application(s);
For research and analysis purposes;
To improve our products and services;
To improve our marketing and promotional efforts;
To evaluate and implement a potential merger, sale, acquisition or other change of ownership or control by or of us;
To enforce contractual and legal rights and obligations, and/or to prosecute or defend legal actions or other proceedings;
To comply with any applicable law, regulation, request from governmental and regulatory authorities, and order of a competent court or tribunal that Showrun may be subject to;
To transmit to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes;
Any other incidental business purposes related to or in connection with the above;
For the purposes of our overriding legitimate interests; and
Any other purpose for which we have obtained your prior informed consent.

We do not sell any of your Personal Data to third parties.

How and/or where your Personal Data is stored

The Personal Data that we collect from you is processed by our authorized staff or agents, for the specific purposes for which the data was collected. We have put in place industry-standard measures to protect the security of your Personal Data and the information we collect. However, the transmission of information via the Internet is never completely secure and while we will do our best to protect your Personal Data, we will not be responsible for any interception or interruption of any communications through the Internet, or for any changes to or losses of data.

Please be advised that the Personal Data that we collect from you may be transferred between members of the Showrun Group and to third parties in connection with the purposes set out above. Therefore, we may transfer your Personal Data outside of Singapore. Where we do so, we will ensure that we take appropriate steps to ensure that such recipients are bound by legally enforceable obligations or specified certifications to provide the transferred Personal Data a standard of protection that is comparable to that under the Personal Data Protection Act 2012 (“PDPA”).

When you provide your Personal Data to us via our websites, applications or third-party social networks, you agree to any such transfers, storage or other processing.

For how long your Personal Data is stored

We will only retain your Personal Data insofar and as long as it is necessary for the purposes for which the information was collected or as permitted under applicable law. This includes retention of your Personal Data where it is in our legitimate interest or to comply with any legal obligations and/or requirements which we may be subject to (such as a legal requirement to retain data for a minimum period of time, or for tax and accounting purposes).

Please be advised that in certain situations, we may anonymise your Personal Data (such that it can no longer be linked to your identity) for research or statistical purposes. In such situations, we may continue to process such data indefinitely without further notice to you.

Withdrawing your consent

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided in the “How to contact us” section above.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within 14 business days of receiving it.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing or via email to our Data Protection Officer.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Access to and correction of personal data

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within 14 business days. Should we not be able to respond to your request within 30 days after receiving your request, we will inform you in writing, within 30 days, of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Personal Data of minors

As we are unable to distinguish the age of persons who access and/or use our websites, a blanket privacy policy is applied. We do not knowingly collect any Personal Data from persons under the age of 18. If you think that a person below the age of 18 has provided us with Personal Data without parental or guardian consent, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

Third party websites and services

Our websites may contain links to third party websites and services with which we have no affiliation, and who may adopt different data protection and privacy policies than us. A link to or other availability of any third party website or service does not mean we endorse it, or the quality or accuracy of the information presented on it. When you click on one of those links, you are entering another website over which we have no control and will bear no responsibility. Our Privacy Notice does not apply to those third party websites and services, and we encourage you to carefully review the legal and privacy policies of those third parties if you decide to visit their websites and/or use their services.